image
Shopping Cart Checkout Customer Service Policies About Us Home
image

Store Policies

Return Policy

Item must be returned within: 7 Days

Return address

Please write your name, address, email address, order number, and date you placed the order on a separate piece of paper. Send this information in the package to the following address:

 

 

5starshades.com

50 Dortmunder drive

Manalapan, NJ, 07726

USA

Items must be sent via any Insured Carrier for shipment

We cannot be responsible for items that are lost in the mail on the way back to us.

For refund please contact us

At info@5starshades.com please include in subject line refund and order#

Refund will be placed only after we receive product back.

All returned merchandise must be in its original saleable condition when received. Please be sure to include all of the original material that we sent with the merchandise.

Return policy details:

Item must be returned within 7 days from physical receipt. Free exchange will be given for manufacturers defects.

All other returns are subject to 15% restocking fee and S&H*.

*If your order originally was shipped as FREE SHIPPING, keep in mind shipping costs will be deducted also

 

 

Exchange Policy

Item must be exchange within:7 Days

Exchange address

Please write your name, address, email address, order number, and date you placed the order on a separate piece of paper. Send this information in the package to the following address:

5starshades.com

50 Dortmunder drive

Manalapan, NJ, 07726

USA

Items must be sent via any Insured Carrier for shipment

We cannot be responsible for items that are lost in the mail on the way back to us

 

For exchange please contact us

At info@5starshades.com please include in subject line exchange and order#

Exchange policy details:

Exchange can be made only after we receive merchandise back.

If you paid with a credit card we will bill your card for the difference in price or credit your card if there is a credit. Shipping fees will be charged once again

 

We do NOT do refunds or exchange on Prescription Orders or Special Orders.

This items are FINAL SALE

Go Back