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Store PoliciesReturn Policy Item must be returned within: 7 Days Return address Please write your name, address, email address, order number, and date you placed the order on a separate piece of paper. Send this information in the package to the following address: 5starshades.com 50 Dortmunder drive Items must be sent via any Insured Carrier for shipment We cannot be responsible for items that are lost in the mail on the way back to us. For refund please contact us At info@5starshades.com please include in subject line refund and order# Refund will be placed only after we receive product back. All returned merchandise must be in its original saleable condition when received. Please be sure to include all of the original material that we sent with the merchandise. Return policy details: Item must be returned within 7 days from physical receipt. Free exchange will be given for manufacturers defects. All other returns are subject to 15% restocking fee and S&H*. *If your order originally was shipped as FREE SHIPPING, keep in mind shipping costs will be deducted also
Exchange Policy Item must be exchange within:7 Days Exchange address Please write your name, address, email address, order number, and date you placed the order on a separate piece of paper. Send this information in the package to the following address: 5starshades.com 50 Dortmunder drive Items must be sent via any Insured Carrier for shipment We cannot be responsible for items that are lost in the mail on the way back to us For exchange please contact us At info@5starshades.com please include in subject line exchange and order# Exchange policy details: Exchange can be made only after we receive merchandise back. If you paid with a credit card we will bill your card for the difference in price or credit your card if there is a credit. Shipping fees will be charged once again We do NOT do refunds or exchange on Prescription Orders or Special Orders. This items are FINAL SALE |
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